How Can We Help You?
Find answers to common questions, get in touch with our support team, or access helpful resources for your pet care needs.
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Quick answers to common questions
Frequently Asked Questions
Quick answers to the most common questions about our services
Booking & Appointments
How do I book an appointment?
You can book appointments online through our booking system, call us directly, or visit our facility. We recommend booking in advance for non-emergency services.
Can I reschedule or cancel my appointment?
Yes, you can reschedule or cancel appointments up to 24 hours in advance without charge. Please contact us as soon as possible to make changes.
What should I bring to my appointment?
Please bring your pet's vaccination records, any medications they're taking, and a list of questions or concerns you'd like to discuss.
Services & Pricing
What services do you offer?
We offer comprehensive veterinary care, grooming, boarding, dog walking, training, and emergency services. Visit our services page for complete details.
Do you offer payment plans?
Yes, we offer flexible payment options for larger procedures. Please speak with our staff about payment plan options during your visit.
Do you accept pet insurance?
We work with most major pet insurance providers. Please bring your insurance information, and we'll help you with the claims process.
Emergency Care
Do you provide 24/7 emergency care?
Yes, our emergency veterinary team is available 24/7 for urgent pet health situations. Call our emergency line for immediate assistance.
What constitutes a pet emergency?
Emergencies include difficulty breathing, severe bleeding, unconsciousness, seizures, inability to urinate, suspected poisoning, and severe trauma.
Should I call before bringing my pet for emergency care?
If possible, please call ahead so we can prepare for your arrival. However, don't delay treatment if your pet needs immediate care.
Helpful Resources
Additional resources to help you care for your pets
Pet Care Tips
Expert advice on health, nutrition, behavior, and safety for your pets.
Our Services
Complete information about all our veterinary and pet care services.
Emergency Care
Information about our 24/7 emergency services and when to seek urgent care.
Book Appointment
Schedule appointments for veterinary care, grooming, and other services.
Contact Us
Get in touch with our team for specific questions or concerns.
About FURGO
Learn more about our mission, team, and commitment to pet care.
Still Need Help?
Can't find what you're looking for? Our friendly support team is here to help with any questions or concerns.